Privacy Policy
Last updated October 18, 2026
Draft for legal review. Bracketed items — [Company], [address], [state], [support email] — must be completed before launch.
This policy explains what Football Fluent, operated by [Company], collects and why.
What we collect
- Your questions and conversations with Christine, typed or spoken, so she can answer. Live video conversations are processed by our video provider (Tavus) and our AI provider (Anthropic) to produce her replies.
- Microphone audio, only while you're in a live video chat and only after you allow it in your browser.
- Purchase details when you buy a plan: your email address and payment information are collected by Stripe. We receive your email, plan and payment status, not your card number.
- A device identifier and account cookie that keep track of your free trial, your plan and your live minutes. These are essential to the Service, not advertising cookies.
- Preferences such as your explanation level and response length, stored in your browser.
How we use it
To provide the Service, count live minutes, process payments, prevent abuse, and improve Christine's answers. We don't sell your personal information and we don't use it for third-party advertising.
Who processes it for us
Netlify (hosting), Tavus (live video), Anthropic (AI responses), Stripe (payments). Each processes data only to provide its part of the Service.
Sponsors
If an edition of the Service is presented by a sponsor, the sponsor sees only aggregate, anonymous figures (for example, total live minutes), never your conversations or your identity.
Retention and your choices
We keep account and purchase records as long as your account is active and as required for tax and accounting. You can ask us to access or delete your data at [support email]. Clearing your browser's cookies removes the device identifier.
Children
The Service isn't directed to children under 13, and we don't knowingly collect their information.
Contact
[Company], [address]. Email: [support email].